Why do I have white bands at the top and bottom of the photo or an uneven frame?

Almost all such incidents are caused by an improperly cropped image and choosing the full frame option.

If the photo is not precisely prepared for the size of the print (you can find an article about available print sizes HERE), the entire image will be scaled down and retained, but white bands will appear at the top and bottom of the photo, or on its sides.

Remember! When ordering prints in our panel, only a preview is displayed, not the actual crop of the files. At the moment, we do not have a cropping function in the panel.

What is the Full Frame cropping option (PEŁNY KADR)?

The Full Frame method ensures that the image is positioned so that it fully fits on the selected print format. This guarantees that the entire frame will be preserved. You can find more about this method of cropping photos, along with examples, HERE.

In summary:

If we want the entire frame of our photo to be preserved without any white bands around the image, we must strictly adhere to the actual sizes of the print, i.e., the third column from the Available Photo Sizes article.